Bogusia Temple


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Doing research with refugees

Issues and guidelines

This book is the first specifically to explore methodological issues relating to the involvement of refugees in both service evaluation and development and research. It builds on a two-year seminar series funded by the ESRC where the participants jointly drew up a set of good practice guidelines that are re-produced in the book for the first time.

Policy Press

Quality at home for older people

Involving service users in defining home care specifications

The government's NHS Plan emphasises the importance of services users' views. This report provides practical guidance on how to ensure that older people's views are heard, acted on, and monitored, in relation to service quality. It makes recommendations for ensuring that older people's views become an integral part of home care service provision.

Policy Press