Health and social care

The NHS and Community Care Act (1990) specifically emphasises the health and social care needs of disabled people from minority ethnic communities, urging local authorities to be culturally sensitive to individual needs. This report examines what a culturally sensitive service looks like from the users' perspective.

Housing Matters presents evidence to support and inform change in policy and practice to ensure that the housing needs of disabled children and their families are better met.

The government's NHS Plan emphasises the importance of services users' views. This report provides practical guidance on how to ensure that older people's views are heard, acted on, and monitored, in relation to service quality. It makes recommendations for ensuring that older people's views become an integral part of home care service provision.

This report presents the findings of the first ever national survey in the UK, in which nearly 600 parents took part and which looked at the needs and circumstances of minority ethnic families caring for a severely disabled child. The quantitative survey was then compared with data on the circumstances and experiences of white families.

This best practice guide to providing information for users of multi-agency services for disabled children is an invaluable resource for professionals, parents and carers.

This report investigates the circumstances, needs, views and life experiences of black young people with caring responsibilities. It highlights significant gaps in service provision, which result in young people undertaking caring responsibilities, and makes recommendations to improve services.

This new and updated edition will be welcomed at a time of significant change within social services. It offers a legislative framework for each area in practice, in addition to practical guidelines for implementing this legislation. Case studies and material used by existing schemes are included.

Drawing on interviews with older people, local authority care managers and direct payments support service workers, this topical report looks at how older people use direct payments and how they make them work.

This new and updated third edition of the best-selling "Calculating a fair price for care" estimates the potential cost to the public sector of paying fair market fees to a fully modernised care home sector.

Learning from professional errors in social work is vital for successful reflective practice. With plenty of practice examples and questions for reflection, this is essential reading for social work students, practitioners and managers.

This essential practical guide to best practice in adult safeguarding enables students and practitioners to develop the skills, knowledge and ethical awareness to confidently address the challenges of adult safeguarding across a wide-range of practice contexts.

Many health, education and social service initiatives aim to implement better multi-agency working between agencies and professionals. But what difference does this sort of change make to those on the receiving end? This book explores the impact of multi-agency working on disabled children and the families and professionals who support them.