Publishing with a purpose
Supporting our community during COVID-19
In response to the Government’s latest Covid-19 announcements and the University of Bristol’s recommendations, we will be implementing a home working policy from Wednesday 18th March. Our priority is the wellbeing of our staff whilst continuing to deliver the highest quality service to our authors and editors, customers and readers, and the wider research community.
With many staff already accustomed to flexible working arrangements, we expect it to be ‘business as usual’ so please continue to email your usual BUP and PP contacts. Key staff information can be found here.
However, if you do experience any issues or have any questions please email our customer service email email@example.com or call 07712 864 140. We will be monitoring these email accounts and phone lines during our core working hours 9am-5pm GMT Monday to Friday and will deal with your query as quickly as possible.
How to access our digital and eBook content
To support our research, student, policy and practice communities at this challenging time, we want you to be able to access our high quality content as easily as possible. We are partnering with all our eBook providers on various initiatives to allow free and flexible access to our digital books catalogue. Details can be found with each of the providers: Oxford University Press Scholarship Online, JSTOR, ProQuest, EBSCO, Vitalsource and Kortext.
Free trial access to our journals
The free trial access period has been extended to six months for all 14 of our journals. Any organisation can sign up via our Ingentaconnect page. We’d encourage all non-subscribing libraries to do this in order to make our journals available to your communities. If you need any help with the set-up please contact us at firstname.lastname@example.org.
Please also remember that all Bristol University Press journal content on Ingenta can be accessed via Google’s Campus Activated Subscriber Access (CASA) system. CASA uses a secure token to continue recognising users for a short period of time when they move off-campus, enabling more mobile subscription access. General information about all our journals can be found here.
Open Access content
Many of our books and journal articles are available Open Access. These titles are available in EPDF version for anyone to read via the OAPEN website. Browse our latest open access journal articles here.
Working with authors and researchers
We are sorry that we will not be meeting many of our authors, editors and readers over the coming period as conferences are cancelled. We are constantly monitoring the situation and will keep our events calendar updated over this period.
Supporting you around deadlines
Please be assured of our understanding and flexibility with regard to any work you may be doing with us – from writing articles or manuscripts to helping with peer reviews or blog pieces. These are unprecedented times and whilst we will be endeavouring to keep things running as smoothly as possible, we are also aware of the potential impact on your time and priorities.
We are sensitive to the uncertainty everyone is facing as well as practical issues such as childcare and other responsibilities. Our preference is to try and keep things moving where possible in order that publication of important research is not delayed but we of course appreciate that there will be other factors to consider and we want to offer our support where we can so please keep in touch.
Buying our print and eBooks
Where possible we are continuing to supply print orders through our sales and distribution channels. We know that those networks are working hard to ensure that there is minimal disruption to operations but of course, the health of our community of sales agents, partners and customers is our primary concern.
To date, our UK warehouse (Marston Book Services) is continuing to fulfil print orders to UK and international bookshops, library suppliers and online retailers, as well as orders placed through our website. Full details on sales agents and distributors can be found here.
Our US distributor, University of Chicago Press (UCP) has temporarily closed their warehouse and so there will be some delay in supplying print orders in the US. However, UCP are working hard to direct orders to be alternative printing agents. US details can be found here.
Please remember, all our books are available to buy in eBooks formats, including ePub, ePDF and Mobi, through a host of eBook providers found here.
As the situation unfolds we will regularly update this page with any changes or BUP news but we hope that our entire community is safe and healthy. If there is anything we can do to help, please don’t hesitate to reach out.
Many thanks for your support.