Publishing with Purpose
Supporting our community during COVID-19
As the UK slowly opens after lockdown, at BUP we continue to follow the Government’s latest COVID-19 advice and the University of Bristol’s guidelines. Our offices have now re-opened with full physical distancing measures in place and whilst we have welcomed some staff back into the office, the majority remain working from home.
As for many of us the new ‘norm’ of working from home has become a more permanent fixture than expected, and we have adapted extremely well to our new ways of working. The BUP team have been incredibly flexible and professional, and although we miss the cultural and social aspects of our office, our aim is to continue to deliver the highest-quality service to our authors and editors, customers and readers, and the wider research community regardless of where we are physically working.
We hope you feel we have achieved that but if you do have any questions or issues then please contact your usual BUP and PP contact, email our customer service email email@example.com or call the office at 0117 954 5940 and leave a message. We monitor these email accounts and phone lines during our core working hours 9am-5pm GMT Monday to Friday and will deal with your query as quickly as possible.
Our priority now is to learn lessons from the past few months. We are reflecting on how we can do things differently as a business for the benefit our academic community, the ongoing mental and physical wellbeing of our staff, and care of the environment.
As a leading publisher on social issues, we have responded to the impact of the pandemic by commissioning new content that directly addresses the social challenges we face. Our new COVID-19 collection brings together key work on this vital topic and our new Rapid Responses format enables authors to publish eBooks in just six weeks so they can join fast moving debates authoritatively and quickly.
We have also been overwhelmed by the response from our authors to write and record content for our Transforming Society Blog, Podcast and new Webinar series. This allows us to quickly publish insightful social commentary on their work and the impact recent events has had in their area. Take a look at past articles and recordings here.
How to access our digital and eBook content
As we transition to the new academic year, we are pleased to support our research, student, policy, and practice communities through our partnerships with our eBook providers that allow free and flexible access to our digital books catalogue. Please contact any of the providers for follow up queries on their Spring initiatives, several have been extended to the end of August 2020: Oxford Scholarship Online, JSTOR, ProQuest, EBSCO, VitalSource and Kortext.
How to access our digital journal content
As part of our continuing support for the scholarly and library communities, we are offering an early bird deal on new 2021 subscriptions (from individual titles to our full premium collection). For further information on this offer please contact our Institutional Key Account Manager Simon Bell.
We also continue to offer free trial access to our journals and any organisation can sign up via our Ingenta Connect page. If you need any help with the set-up, please contact us at firstname.lastname@example.org.
Please also remember that all Bristol University Press journal content on Ingenta can be accessed via Google’s Campus Activated Subscriber Access (CASA) system. CASA uses a secure token to continue recognising users for a short period of time when they move off-campus, enabling more mobile subscription access. General information about all our journals can be found here.
Open Access content
Many of our books and journal articles are available Open Access. These titles are available in ePDF version for anyone to read via the OAPEN website. Browse our latest Open Access journal articles here.
Meeting authors and researchers
As you will be aware, there are still many question marks over when conferences will begin to take place again. We are disappointed that we will not be meeting many of our authors, editors, and readers over the coming period as conferences are cancelled. We are constantly monitoring the situation and will keep our events calendar updated over this period.
Although there are no current physical conferences or launch events planned for the rest of this year, we have been actively setting up virtual book displays and online events to ensure books and journals are widely publicised. If you do have a book publishing with us, your Editor and Marketing Coordinator will be in touch to discuss options. We are determined to get the books into the hands of the readers where they can have the most impact and these online events are helping us to achieve that goal.
Supporting you around deadlines
Please be assured of our understanding and flexibility with regard to any work you may be doing with us – from writing articles or manuscripts to helping with peer reviews or blog pieces. Whilst we will be endeavouring to keep things running as smoothly as possible and meeting our publication dates, we are also aware of the potential impact on your time and priorities.
We are sensitive to the uncertainty everyone is facing as well as practical issues such as childcare and other responsibilities. While our preference is to try and keep things on track where possible in order that publication of important research is not delayed, we of course appreciate that there will be other factors to consider. We want to offer our support where we can, so please keep in touch.
Buying our print and eBooks
We are continuing to supply print orders through our sales and distribution channels. We know that those networks are working hard to ensure that there is minimal disruption to operations but of course, the health of our community of sales agents, partners and customers continues to be our primary concern.
To date, all our UK, US and international bookshops, library suppliers and online retailers are fully operational and orders can be placed through your normal channels as well as through our website. Full details on sales agents and distributors can be found here.
Please remember that all our books are available to buy in eBook formats, including ePub, ePDF and Mobi, through a host of eBook providers found here.
As the situation unfolds we will regularly update this page with any changes or BUP news but we hope that our entire community is safe and healthy. If there is anything we can do to help, please don’t hesitate to contact us.
Many thanks for your support.