Policy Press

Terms of use


1. About us

Terms and conditions of ordering

2. Confirmation of order
3. Currency
4. Amendments to your (online) order
5. Pricing (VAT)
6. Refunds
7. Not yet published titles
8. Use
9. Disclaimer
10. Liability
11. Copyright, trademarks and other intellectual property
12. Data protection
13. Governing law and jurisdiction
14. Miscellaneous  


IMPORTANT: These terms apply to the entire content of this website under the domain names  www.bristoluniversitypress.co.uk. 

If you do not accept these terms, please do not use this website. Bristol University Press and the University of Bristol (the owner of Bristol University Press and Policy Press) may update these terms from time to time and any changes will be effective immediately on being set out here. Please ensure you are aware of the current terms. 

We endeavour at all times to fully conform to the following relevant UK legislation: 
Distance Selling Regulations 2000  
Privacy and Electronic Communications (EC Directive) Regulations 2003   

1. About Us

Our full contact details are available here.

Terms and conditions of ordering

2. Confirmation of Order 

We will confirm your order on the basis of these terms and conditions and a confirmation will be sent to the email address you supplied when ordering. 

3. Currency 

All payments made through this online payment facility must be made in £ Sterling.   

4. Amendments to your [online] order

4.1 Any requests for changes to your online order should be communicated to Bristol University Press as soon as possible, although we cannot guarantee that it will always be possible to address your request due to availability etc.   

4.2 If you wish to order services additional to your initial orders then these need to be ordered online as a separate order. No changes will be possible to the initial order once it has been submitted but if you need assistance please contact Bristol University Press (tel: +44 (0) 117 954 5940). 

5. Pricing (VAT) 

UK VAT (currently 20%) is included in the prices where applicable. Our VAT registration number is GB991261800. Prices and discounts are set by Bristol University Press and we reserve the right to change them without notice. 

6. Refunds

If, for any reason, you are not completely satisfied with your purchase you may return the goods to Marston Book Services or your local distributor with a covering letter within 30 days. They will replace the goods or give a full refund. 

7. Not yet published titles

If the title you have ordered is not yet published at the time of your order, we will record a backorder for you and arrange for it to be sent on when it has been received at our warehouse. Please note you will be charged for these items at the time of ordering.  

8. Use

8.1 In accessing this website, you agree that the website is made available for your personal, non-commercial use only. Unless you have Bristol University Press or Policy Press’ prior written permission, you are not permitted to copy, make available to the public, download, store (in any medium), show in public, adapt or change in any way the material (or any part of it) contained on this website for any purpose whatsoever.   

8.2 Without limitation to any matter set out in this Terms and Conditions of Use or Bristol University Press and Policy Press’ Privacy Policy you must not use this website to:   

• commit or encourage unlawful acts or in breach of these terms of use
• misrepresent your identity
• hack, or attempt to hack, any part of the website or any system used to run it
• store personal data derived from the website
• post material that is obscene, offensive, or otherwise unlawful
• technically harm the website and/or its systems (including, without limitation, computer 
• viruses or malicious software or harmful data)

8.3 While Bristol University Press, Policy Press and the University tries to make this website available 24 hours a day, it reserves the right to suspend or withdraw access, without notice, to either the whole or part of the website, for any reason.   

8.4 Our eBooks are DRM protected by Digital Rights management software to protect copyrights for digital books. If you buy an eBook on our website, you will need to read it using Glassboxx. See Glassboxx's help pages for more information. 

9. Disclaimer 

9.1 While Bristol University Press and the University tries to ensure that the information on this website is accurate at the time it was published on the site, it does not warrant that this is the case. To the fullest extent permitted by law, the material on this website is provided “as is”, and without warranties, conditions or other terms of any kind.   

9.2 Nothing on this website constitutes any part of a contract unless otherwise expressly stated.   

9.3 Any links within this website to third party websites are not checked by Bristol University Press, and Bristol University Press, Policy Press and the University bears no responsibility for the content of external sites. If you access external sites through this website, you do so at your own risk.   

10. Liability

10.1 To the fullest extent permitted by law, the University excludes all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party in connection with the use of this website in any way. Nothing will limit the University’s liability for death or personal injury caused by its negligence or for fraud.   

10.2 Every effort is made to ensure downloadable content is free from viruses. The University accepts no liability for damages resulting from virus infection.   

11. Copyright, Trademarks and Other Intellectual Property 

11.1 Unless stated otherwise, the copyright and other intellectual property rights in all text, images and other material on this website are owned by Bristol University Press and the University of Bristol, or its licensors.   

11.2 The trade marks and logos used and displayed on this website are registered and unregistered trade marks of Bristol University Press, Policy Press, the University, or those of others. You may not use these trade marks without our prior written consent, or that of the relevant owner.  

12. Data Protection

We take your privacy seriously and treat your data under the terms of the GDPR. Please see our Privacy Policy. Data transfers between the UK and the EU are able to continue without further measures being put in place.

13. Governing Law and Jurisdiction

These terms of use are governed by English law. Disputes arising in connection with them shall be subject to the non-exclusive jurisdiction of the English courts.   

14. Miscellaneous

14.1 These terms and conditions of use are not intended to, nor shall they confer any benefit on a third party, whether under the Contracts (Rights of Third Parties) Act 1999 or otherwise.   

14.2 No waiver by the University of any breach of these terms by you shall be considered as a waiver of any subsequent breach of the same or of any other provision.   

14.3 Section headings have been included for convenience only and shall not be considered part of, or be used in interpreting, these terms.   

14.4 If, at any time, any provision of these terms is or becomes invalid or illegal in any respect, such provision shall be deemed to be severed from the terms, but the validity and enforceability of the remaining provisions shall not be affected as a result.