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Information for EU customers

Since the 1st of January 2021, the UK is no longer part of the EU customs unions which has meant some changes in our supply of orders to our customers ordering within EU countries.

Customers ordering print titles from outside of the UK, North and South America and the Caribbean, are now responsible for payment of any local taxes payable including VAT and may be required to pay locally levied customs and import charges based on the full RRP of the titles ordered. Unfortunately, we cannot estimate these charges or refund any charges that are applied.

We would highly recommend ordering via your local bookshop or online bookseller if you would like to avoid customs charges. For recommendations, please click here.

We are constantly monitoring the situation so we can keep supplying titles to our valued European customers and apologise for any inconvenience caused.

VAT on eBooks will be added at checkout at the relevant country rate.

Please see more information on delivery on our delivery and order information page.