Max Travers
Max Travers is Reader in Sociology at Buckinghamshire Chilterns University College, High Wycombe.
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The new bureaucracy
Quality assurance and its critics
By Max Travers
This study, by a qualitative sociologist, uses interpretive methods to examine the impact of auditing and inspection on professional work in schools, hospitals, local government and the police and provides a true sense of what is practically involved in the work of counting, measuring and managing quality.