Public and Non-profit Management

A practical and accessible guide for students focussing on how inter-agency teams may be made to function more effectively, illustrated through real-life examples.

Dive inside this textbook for an accessible guide to the discipline of public services; explore core public service topics and understand the fundamental elements of working in the public services.

In this book, street-level bureaucracy scholars from South Asia, sub-Saharan Africa, the Middle East, and Latin America analyse the conditions that shape frontline work and citizens´ everyday experience of the state.

Shows how the effects of new forms of managerialism penetrate the state, local governments, welfare institutions as well as professional work and citizens rights. It facilitates a discussion about how basic values are put at stake with new reforms and managerial tools.

How did partnerships come to emerge almost everywhere and at almost the same time? What is the inner logic of partnerships? And at what point does that logic begin to break down? This book improves our understanding of the shifting ground on which partnerships and agreements must be reached in today's hyper-complex society.

Based on decades of research, this book explores global social change processes through the concepts of social change organisations (SCOs) and social change makers (SCMs) – the individuals working within and alongside SCOs.

A highly readable account of how and why NHS treatment centres evolved with practical lessons based on case study research.

Setting a new benchmark for studies of technocracy, this book shows that a solution to the challenge of populism will depend as much on a technocratic retreat as democratic innovation.

This study, by a qualitative sociologist, uses interpretive methods to examine the impact of auditing and inspection on professional work in schools, hospitals, local government and the police and provides a true sense of what is practically involved in the work of counting, measuring and managing quality.

This insightful book explores the governance of immobilities and temporality in African migration. It shares lessons from the experiences of Zimbabwean migrants fleeing economic crisis to the South African town of Musina and asks what the work of state and non-state actors there tell us about the management of immobile people and places.

This important book examines the role, behaviours and management practices of middle managers operating within the context of collaboration and sets out the implications of this research for policy and practice, offering practical recommendations to policy makers and managers working in this area.

What size is 'just right' for a care provider? This book explores size as an independent variable in care services, comparing outcomes and value for money across micro, small, medium and large organisations.