Public and Non-profit Management
Managing public services innovation
The experience of English housing associations
Managing public services innovation provides an in-depth exploration of innovation and its management in the housing association sector. Drawing on longitudinal case studies and data sets, it explores techniques to develop evidence-based policy in the housing association sector, and makes recommendations for best practice.
Leading change
A guide to whole systems working
Policy makers have become reliant on mechanistic top-down audit and inspection regimes as the means of implementing public service reforms. This book sets out to redress the balance. It outlines the theory behind whole systems development and gives good practice guidance on how to effectively develop 'systems' to improve joined-up working.
The new bureaucracy
Quality assurance and its critics
This study, by a qualitative sociologist, uses interpretive methods to examine the impact of auditing and inspection on professional work in schools, hospitals, local government and the police and provides a true sense of what is practically involved in the work of counting, measuring and managing quality.
Partnerships
Machines of possibility
How did partnerships come to emerge almost everywhere and at almost the same time? What is the inner logic of partnerships? And at what point does that logic begin to break down? This book improves our understanding of the shifting ground on which partnerships and agreements must be reached in today's hyper-complex society.
Leadership for Healthcare
Having a clear sense of which leadership ideas and practices are rooted in sound theory and convincing evidence, and which are more speculative, is vital for healthcare leaders. This book provides a coherent framework through which to scrutinise the leadership literature relevant to healthcare.
Leading public sector innovation
Co-creating for a better society
Using global case studies and many practical examples, this book explores the innovation challenges that face the public sector today.
Organisational innovation in health services
Lessons from the NHS Treatment Centres
A highly readable account of how and why NHS treatment centres evolved with practical lessons based on case study research.
Challenging governance theory
From networks to hegemony
This topical book takes a critical look at contemporary governance theory, arguing that there are structural impediments to achieving an ideology of networks and reconsidering it from Marxist and Gramscian perspectives.
Collaboration in Public Policy and Practice
Perspectives on Boundary Spanners
Collaborative working explores the influence of agency through the role of individual actors in collaborative working processes, known as boundary spanners.
Consultancy in Public Services
Empowerment and Transformation
This book challenges the traditional view that the consultants are brought in as experts and instead examines ways of using consultancy to empower staff, patients, service users and members of the public.
Leading the Inclusive City
Place-Based Innovation for a Bounded Planet
This engaging book argues that imaginative place-based leadership can enable citizens to shape the urban future while advancing social justice, promoting care for the environment and bolstering community empowerment.
Public Management in Transition
The Orchestration of Potentiality
Shows how the effects of new forms of managerialism penetrate the state, local governments, welfare institutions as well as professional work and citizens rights. It facilitates a discussion about how basic values are put at stake with new reforms and managerial tools.