Jane Lethbridge
Jane Lethbridge has worked on public service issues for over 20 years, with experience of management and project implementation in both the public and NGO sectors. She has worked for the Public Services International Research Unit (PSIRU),University of Greenwich since 2001.
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Democratic Professionalism in Public Services
This book explores what it means to act in a democratic way and provides practical guidance which will help public service professionals ensure users are at the centre of public services delivery, drawing from examples of different public services around the world.
